Everything you need to know

FAQ

Where can I download the Outgrow app?

Outgrow is compatible with all IOS and Android devices worldwide. 

Outgrow is available to download and use worldwide through the Apple App Store or the Google Play Store.

How do I cancel my subscription?

Please note that your Outgrow subscription will renew automatically unless you cancel it at least 24 hours before the current period ends.

To cancel your subscription at any time, use the same service you used to start it. The steps for canceling may differ depending on whether you used Android, or iPhone to buy and renew the subscription.

IOS (iPhone)

  1. Go to the iPhone Settings
  2. Select your name at the top to view your Apple Account
  3. Click on Subscriptions and find Outgrow
  4. Select to Cancel Subscription

Google Play (Android)

  1. Go to the Profile page in your Outgrow app
  2. Scroll down and select Subscription. This screen shows your active subscription provider and other billing details.
  3. Tap Manage Subscription and you should be redirected to the subscription management page in the Google Play app where you can cancel the subscription 

Can I use the Outgrow App while pregnant?

There are currently no pre or postnatal programs on the Outgrow app, please check back soon for updates.

What equipment do I need?

Depending on the program you select, this will determine the equipment you need to have available to you. Outgrow has programs designed for at home, dumbbell only and full gym access so no matter where you are and what you have access to, Outgrow has you covered.

Something isn’t working in the app, what should I do?

Oh no! If you think something isn’t working as it should, please get in touch with us at support@outgrowapp.com and we will look into this asap for you!

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